PROPERTY MANAGER 

JOB SUMMARY 

Travis Hyde Properties is a family-owned business, founded 49 years ago, offering a broad range of leasing options in the Ithaca communities. The Property Manager is responsible for the professional management of all assigned properties and personnel. The tasks required of this position will require flexibility, excellent organization, and attention to detail. The Property Manager is responsible for maintaining and improving commercial and residential real estate assets and monitoring the fiscal performance of the assigned properties.  

GENERAL ACCOUNTABILITIES 

Property Maintenance and Tenant Interaction 

Provide customer service to all commercial/residential tenants before, during and after tenancy. 

Conduct regular property inspections and required building inspections. 

Conduct Property Tours in-person, or by virtual means. 

Provide prompt, professional response and follow through regarding tenant inquiries, problems, and complaints. 

Coordinate move-in for new tenants and move-out inspections for tenants vacating their space. 

Update and maintain property condition reports with respect to roofs, HVAC units, parking lots, etc. 

Obtain bids and manage capital improvements projects, as requested. 

Coordinate tenant finish construction with tenant and contractors, as requested. 

Supervise contractors and oversee maintenance staff for services and repairs to property. 

Assist with the preparation of rent commencement letters, delivery notices, leases, etc., for new tenants. 

Complete other special projects and duties as assigned. 

Administration 

Maintain a file of Certificates of Insurance for residential/commercial tenants. 

Prepare and negotiate leases and manage renewals. 

Maintain a schedule of service contracts by property, to include vendor selection and relations. 

Experience or skill performing administrative tasks, to include good phone etiquette when answering phones, scheduling appointments, maintaining accurate records, office administration, data entry, filing as needed. 

Experience or skill managing disputes amongst tenants and staff. 

Property Reporting, and Accounting 

Comprehensive knowledge of Section 8, Landlord/Tenant and Fair Housing laws and regulations at the state and federal government levels 

Experience in sales, lease closing and tenant negotiations 

Prepare monthly comprehensive management reports for all residential and commercials tenants, including various analyses as requested. 

Prepare and manage annual operating budgets. 

Review real estate tax assessments, and coordinate appeals when necessary. 

Coordinate collection efforts of accounts receivable. This will include the preparation of past due statements and correspondence with delinquent tenants. 

Review annual expense reconciliations and handle correspondence with tenants. 

Requires prolonged periods of sitting at desk and working on computer. 

Other duties and tasks as assigned. 

SCHEDULE 

Full-time (40 hours per week) 

8-hour shifts 

Available weeknights and weekends as needed. 

BENEFITS 

401(k) 

401(k) matching 

Health Insurance 

Vision Insurance 

Dental Insurance 

Life Insurance 

Paid Time Off 

Sick Time 

QUALIFICATIONS: 

Bachelor’s degree in Property Management, Business Administration, Real Estate, or a related field (or equivalent experience.)  

At least 2 years of experience in property management 

Proven knowledge of property management practices, maintenance procedures and leasing strategies. 

Strong leadership and interpersonal skills 

Excellent problem-solving abilities and attention to details. 

Strong organizational and time-management skills with the ability to manage multiple tasks and prioritize effectively. 

Proficient in property management software and tools, APPFOLIO preferred. 

Excellent organizational, problem-solving, and decision-making abilities. 

Familiarity with local, state, and federal regulations 

Ability to work independently and as part of a team. 

Able to stand, walk and bend for extended periods. 

Ability to carry up to 20lbs. 

Work is performed indoors and outdoors in all types of weather. 

Close attention to detail 

JOB SUMMARY

Travis Hyde Properties, a locally owned property management company serving the Ithaca community for over 49 years, is seeking a dynamic and organized Leasing Coordinator. This hybrid role combines marketing responsibilities with leasing duties to support both brand visibility and occupancy goals across our residential and commercial properties. As a key member of our team, you’ll manage day-to-day marketing initiatives while also assisting prospective residents throughout the leasing process. This position is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and has a passion for creativity, customer service, and real estate.

GENERAL ACCOUNTABILITIES

Marketing Responsibilities:

· Create and manage engaging content for social media platforms (Instagram, Facebook, etc.) including virtual tours and lifestyle content.

· Perform Matterport scans and basic video/photo editing to enhance property listings and campaigns.

· Assist with maintaining and updating the company website.

· Coordinate apartment staging and support branding efforts across properties.

· Analyze and report on marketing campaign effectiveness using analytics tools.

· Plan and support tenant and community events, open houses, and marketing initiatives.

· Collaborate with vendors and internal teams to execute marketing materials and campaigns.

· Other marketing tasks as assigned.

Leasing Responsibilities:

· Serve as the first point of contact for prospective residents via phone, email, and in-person.

· Conduct property tours and provide detailed leasing information to potential tenants.

· Assist applicants throughout the leasing process, including application intake and follow-up.

· Maintain current knowledge of property availability and rental rates.

· Help ensure all listings (online and offline) are up to date and accurately reflect available units.

· Coordinate lease signings and move-in procedures.

· Support resident relations and assist with retention efforts.

· Other leasing tasks as assigned.

SCHEDULE

· Full-time (40 hours per week)

· 8-hour shifts

· Available weeknights and weekends as needed.

BENEFITS

· 401(k)

· 401(k) matching

· Health Insurance

· Vision Insurance

· Dental Insurance

· Life Insurance

· Paid Time Off

· Sick Time

QUALIFICATIONS:

· High school diploma or equivalent, additional education or certification in marketing or related field is preferred.

· Proficiency in analytics to measure campaign effectiveness.

· Strong sales skills to promote products or services effectively.

· Knowledge of SEO strategies to improve online visibility.

· Copywriting skills for creating compelling marketing content.

· Proficiency with Adobe Premier, Canva, Photoshop and Square Space.

· Understanding of digital marketing principles and practices.

· Minimum of 2+ years of work experience in leasing.

· Strong organizational and time-management skills with the ability to manage multiple tasks and prioritize effectively.

· Valid driver’s license and reliable transportation.

· Ability to work independently and as part of a team.

· Able to stand, walk and bend for extended periods.

· Work is performed indoors and outdoors in all types of weather.

· Close attention to detail